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Support Contact and Remote Help Desk

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Support and Remote Service

Contact Information:

Jason DeLong, Technology Facilitator 
Email: jdelong@tricounty607.com 
Office Phone: (620) 331-6303 

Remote Tech Support

What is “GoToAssist?”

GoToAssist Remote Support is a cloud-based service that enables support professionals to resolve their customers' technical issues using screen sharing, mouse and keyboard control and other tools. Individual IT pros or teams can deliver fast on-demand support or access unattended desktops and servers.

With one click from your desktop, you can start a live remote support session.

GoToAssist Remote Support can be accessed from any Internet-connected computer.


How to start a remote session

  • Contact tech support by phone

  • Go to https://www.fastsupport.com/

  •  “GoToAssist” will download a small file that will allow the remote session.

  • Type your name and the code tech support has given you.

  • Select Continue to initiate the remote session


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