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Technology Support
It
is important that there is a proper procedure to follow in order to take
care of technical problems in the most efficient manner.
Technology Staff
| Mary Hogan, Technology
Facilitator |
Amber Flessner, Technology
Assistant |
| Email:
mhogan@tricounty607.com |
Email: aflessner@tricounty607.com |
| Office Phone: (620)
331-6303 |
Office Phone:
(620)331-6303 |
| Cell Phone: (620)
332-7738 |
Cell Phone: (620)
332-4541 |
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Objectives
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Forms and Information
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Provide
effective, efficient technical support
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Provide end
users with a clear and easy procedure to follow to obtain technical
support
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Reduce the
technical staff time per support issue
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Provide a plan
which documents technical support issues
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Provide technology teams with a clear and easy
procedure to request equipment and
training
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Directions for Using the Technology Support Form
| The
form is not required. It was developed as a tool to help staff
understand what information tech staff need to you help you with a
problem. |
The
Form can be filled in using the Adobe Reader Ver.9 and higher
typewriter tool in the adobe menu.
| Click
on the typewriter icon |
| Click
on the text field & type the information |
| Save
the document |
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| Fax to 620-331-7016 |
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| Drop it in the Tech
Support Drop Box at the Tri-County if your email isn’t working. |
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